Online Payment on the WebsiteOnline payment by bank card is available when placing an order with delivery.
To pay online, select
"Online Payment" during the checkout process.
Payments are processed through
JSC Alfa-Bank using bank cards of the following payment systems:
The online payment service is provided in accordance with the rules of the international payment systems
Visa, Mastercard, and the MIR Payment System, ensuring confidentiality and payment security.
To protect your payment information, modern verification, encryption, and data transmission technologies are used through secure communication channels.
Bank card details are entered on the secure payment page of
JSC Alfa-Bank.
Bank Card Payment DetailsOn the payment page, you will be required to enter the following card details:
- card number;
- cardholder name;
- card expiration date;
- three-digit security code:
- CVV2 for Visa cards;
- CVC2 for Mastercard cards.
All required information is printed on the bank card.
The three-digit security code is located on the back of the card.
After entering your card details, you will be redirected to your bank’s website to enter the
3D Secure verification code, which will be sent to you via SMS.
If you do not receive the 3D Secure code, please contact the bank that issued your card.
If Online Payment Does Not Go ThroughOnline payment may fail for the following reasons:
- the bank card is not enabled for online payments. Please contact your bank to check whether online transactions are available for your card;
- there are insufficient funds available on the card. Please contact the bank that issued your card for information about your account balance;
- incorrect bank card details were entered;
- the bank card has expired. The expiration date is usually shown on the front of the card (month and year). For more information, please contact your card-issuing bank.
Customer SupportFor questions regarding bank card payments or any other issues related to the operation of our website, please contact us:
Phone:+7 (926) 012-10-10Personal Data ProtectionAll personal information provided by you (name, address, phone number, email address, and bank card details) is confidential and will not be disclosed to third parties.
Your bank card information is transmitted only in encrypted form and is not stored on our web server.