1. Terms and definitions
1.1. "Online Store" - the Seller's trading platform located on the Internet at https://zvmsport.ru, which has in its content a catalog of products offered for sale with descriptions and prices – a virtual showcase and an interactive mechanism for placing an order for these products.
1.2. "Site" – a set of electronic data available for viewing on the Internet in the domain https://zvmsport.ru
1.3. "Seller" - IP Zavozin Maxim Igorevich.
1.4. "Client" means a fully capable individual who places orders on the Site.
1.5. "Product" means an object of the material world that has not been withdrawn from civil circulation and is offered for sale on the Site.
1.6. "Order" means a duly executed request from the Client for delivery of goods selected on the Website to the specified address.
1.8. "Delivery Service" means a third party that provides services for the delivery of orders to Customers under an agreement with the Seller.

2. General provisions
2.1. The Site is owned and administered by IP Zavozin Maxim Igorevich.
2.2. By ordering goods through the online store, the Customer agrees to the terms of this offer (hereinafter referred to as the "Offer") set out below.
2.3. This Offer, as well as the Product information provided on the Site, is a public offer in accordance with Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation.
2.4.The provisions of the Civil Code of the Russian Federation on retail purchase and sale (Section 2, Chapter 30), as well as the Law of the Russian Federation "On Consumer Rights Protection" of 07.02.1992 No. 2300-1 and other legal acts adopted in accordance with them apply to relations between the Client and the Seller.
2.5. The Seller reserves the right to make changes to the terms of this Offer, and therefore, the Client undertakes to independently monitor such changes.
2.6. The Client agrees to the terms of this Offer by clicking the " Pay " button at the last stage of placing an order on the Site.

4. Order completion and completion dates
4.1. The Client's order can be issued in the following ways: accepted by the phone number indicated on the Site or issued by the Client independently on the site. Details of placing an Order are described in the "Placing an order" section.
4.2. When placing an Order, the Client must provide the following information:
- Full name of the Client or the recipient of the Order;
- email;
- contact phone number;
- delivery address (in case of choosing delivery to a specific address, or in case of delivery to SDEC pick-up points).
4.3. After placing the Order, the Customer is provided with information about the expected delivery date, or the transfer of the Order to the delivery service. The specified date depends on the availability of the ordered goods in the Seller's warehouse and the time required to process the Order.
4.4. All information materials presented on the Site are for reference purposes only and may not fully convey reliable information about the properties and characteristics of the Product, including colors, sizes and shapes. If the Customer has any questions regarding the properties and characteristics of the Product, the Customer should contact the Seller before placing an Order.
4.5. If the ordered Goods are not available in the Seller's warehouse, including for reasons beyond the Seller's control, the Seller has the right to cancel the specified Goods from the Client's Order and notify the Client about this by sending an electronic message to the address indicated when placing the Order, or by mobile phone number.
4.6. In case of cancellation of a fully or partially prepaid Order, the cost of the canceled Product will be refunded to the Customers within [ * ] days from the date of cancellation of the order.

5. Delivery
5.1. Delivery methods of Goods are indicated on the Website.
5.2. The Seller will make every effort to comply with the delivery dates specified on the site, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the seller.
5.3. The risk of accidental loss or accidental damage of the Goods passes to the Customer from the moment the Order is handed over to him and the recipient of the Order signs the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller reimburses the Customer for the cost of the Order and delivery prepaid by the Customer after receiving confirmation of the loss of the Order from the delivery service.
5.4. The cost of delivery of each Order is calculated individually, based on its weight, volume, region and delivery method. If the Goods are picked up by the Customer from the pick-up point, a fee is set, which includes the seller's expenses for delivering the goods from the warehouse to the location of the pick-up point. The fee for delivery of the Product to the location of the pick-up point is calculated individually, based on its weight, volume, and delivery region. The storage time of the parcel at the pick-up point is not more than [ * ] calendar days.
5.5. Upon delivery, the Order is delivered to the Customer or to the person indicated as the recipient of the Order.
5.6. In order to avoid cases of fraud, when delivering a prepaid Order, the person delivering the Order has the right to request an identity document of the recipient. The Seller guarantees the confidentiality and protection of the recipient's personal information.
5.7. When submitting an Order, the Customer must check the appearance and packaging of the Order, the quantity of Goods in the Order, completeness, and assortment.
5.8. The time limits set by the Seller for receiving the Order by the Client are oriented in nature and are indicated when placing the Order, at the stage of choosing the appropriate delivery method. The delivery time depends on the delivery service (carrier) chosen by the Client. If the Goods are in stock, the Seller undertakes to transfer the Goods to the delivery service within [ * ] calendar days from the moment of placing the corresponding Order by the Customer.
5.9. Failure of the Customer to receive the Order within 15 business days from the moment of its receipt at the delivery point specified by the Customer is considered a refusal of the Customer from the purchase and sale agreement and is the basis for cancellation of the Order by the Seller. If the Order was not received in advance, the funds will be returned to the Customer in accordance with the procedure provided for in Section 4.6 of the Offer. The money is returned to the Client after deducting the Seller's expenses for delivering the Goods to the delivery point (to the address specified by the Client) and for delivering the Goods from the delivery point (from the address specified by the Client) to the Seller's address.

6. Payment for the product
6.1. The price of the Product is indicated on the Website. If the price of the Goods ordered by the Customer is incorrectly indicated, the Seller informs the Customer as soon as possible in order to confirm the Order at the corrected price, or cancel the Order. If you are unable to contact the Customer, this Order is considered canceled. If the Order has been paid for, the Seller returns the amount paid for the Order to the Customer on the basis of the Customer's written Application drawn up in accordance with the form of Appendix No. 1 of this offer, by way of a refund in the same way that the Goods were originally prepaid.
6.2. The price of the Goods may be changed by the Seller unilaterally. The Product price is indicated at the last stage of placing an Order and is valid at the time of clicking the " Pay " button.
6.3. Payment methods: payment for Goods is made by bank transfer, by filling in the Customer's payment card details on the payment system page.
6.4. In case of prepayment of Goods, the Order is accepted for processing only after the Client's funds are credited to the Seller's current account. At the same time, the Product is not reserved for the Order, and the Seller cannot guarantee the availability of the Product in the Seller's warehouse specified at the time of placing the Order, as a result, the Order processing time may increase.
6.5. Features of payment for goods using bank cards.
6.5.1. In accordance with the Regulation of the Central Bank of the Russian Federation "On the Issue of Bank Cards and Operations performed using Payment Cards" dated 24.12.2004 No. 266-P, operations on bank cards are performed by the cardholder or an authorized person.
6.5.2. Authorization of bank card transactions is performed by the bank. If the bank has reason to believe that the transaction is fraudulent, the bank has the right to refuse to perform this operation.
6.5.3. In order to avoid cases of various types of misuse of bank cards during payment, all Orders placed on the Site and prepaid with a bank card are checked by the Seller. The Seller reserves the right to cancel the Order without giving any reason. The Order price is refunded to the owner's bank card.

7. Return of the product
7.1. Return of goods of proper quality.
7.1.1. The Customer has the right to refuse the ordered Product at any time before receiving it, and after receiving the Product - within 14 days, not counting the day of purchase. Return of Goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Product are preserved.
7.1.2. The Client is not entitled to refuse Goods of proper quality that have individually defined properties, if the specified Goods can be used exclusively by the Client purchasing them.
7.1.3. If the Customer refuses the goods in accordance with clause 7.1.1. of the Terms and Conditions, the Seller returns the value of the returned Goods to the Customer no later than [ * ] calendar days after the date of receipt by the Seller of the Customer's written application and the return of the Goods. The cost of delivery of Goods from the Client to the Seller is borne by the Client independently.
7.2. Refund of funds.
7.2.1. Funds are subject to non-cash refund by transferring the corresponding amount to the Client's bank or other account specified by the Client.
7.3. Procedure for actions in case the Seller violates the terms of the assortment (resort).
7.3.1. In case of transfer of Goods in violation of the assortment condition, the rules of Article 468 of the Civil Code of the Russian Federation apply.
7.3.2. If a Product is found in the Order that does not correspond to the ordered assortment (resortment), the Client has the right to refuse this Product when transferring the Order and demand replacement with the Product in the assortment provided for in the Order, or refund of funds for the Goods that were not actually transferred.
7.3.3. Goods delivered to the Customer in violation of the assortment conditions are subject to return to the Seller. If the Customer accepts this Product, the Seller has the right to demand that the Customer pay for this Product at the price set by the Seller for this Product on the Site at the time of delivery of the Product. If the Product actually transferred is not included in the Seller's assortment presented on the Site at the time of delivery of the Product, this Product is paid at the price agreed with the Seller.
7.3.4. Replacement of Goods that do not correspond to the Product Range Order is carried out by placing a new Order as agreed by the parties.
7.3.5. If it is impossible to replace the Goods, the Seller notifies the Customer about this by sending a message to the email address specified by the Customer during registration, and the funds actually paid for the non-transferred goods are returned in accordance with the procedure provided for in clause 7.3.6.7.3.6
. The funds paid by the Customer for the Goods actually*] days from the date of receipt of the Client's written request for a refund. The amount paid for the Product is refunded in the same way as the payment was made.
7.4. Procedure for actions in case of violation of the quantity condition by the seller.
7.4.1. When submitting an Order, the Customer is obliged to check the quantity of Goods in the Order. If the Customer finds discrepancies in the quantity of Goods in the Order when transmitting the Order, the Customer is obliged to draw up a report on the discrepancy in quantity in the presence of a representative of the Seller or carrier.
7.4.2. If the Seller has transferred to the Customer a smaller quantity of Goods than specified in the Order (non-investment), the Customer, when transferring the Order, has the right to accept the Goods in the part corresponding to the Order and demand to transfer the missing quantity of Goods, or, if the missing Goods have been paid for, to refuse the Order in the part of the missing Goods and demand a refund for the missing Goods.
7.4.3. Delivery of the missing Goods is carried out by placing a new Order upon agreement of the parties, provided that the Client submits a non-investment report drawn up in accordance with the form of Appendix No. 2 to this Offer.
7.4.4. If the missing Product has been paid for in advance by the Customer, the Seller undertakes to send the missing Product to the Customer within [*] days.
7.4.5. If it is impossible to transfer the missing Goods, the Seller notifies the Customer about it by sending a message to the email address specified by the Customer during registration, and the funds actually paid for the missing Goods are returned in accordance with the procedure provided for in clause 7.4.6.
7.4.6. Funds paid by the Client for the missing Product are subject to refund within [ * ] days from the moment of receipt of the Client's written request for refund, as well as the act of discrepancy (act of non-investment) in quantity. The amount paid for the Product is refunded in the same way as the payment was made.
7.4.7. If the Client violates clause 7.4.1 in terms of drawing up the report, the Seller has the right to refuse to satisfy the Client's claims regarding the quantity of Goods transferred.
7.5. At the time of delivery of the Goods to the buyer, the buyer is obliged to check the completeness of the instructions provided, as well as the appearance of the purchased Goods. If the instructions do not contain a complete set description, the buyer is guided by the official information provided by the manufacturer on its official website.

8. Warranties and Liability
8.1. The Seller is not responsible for any damage caused to the Customer as a result of improper use of the Goods ordered on the Site.
8.2. The Seller is not responsible for the content and operation of External Sites that are not directly related to the Seller.
8.3. The Seller has the right to assign or otherwise transfer its rights and obligations arising from its relations with the Client to third parties.
8.4. The warranty period for the product is not set.

9. Confidentiality and protection of personal information.
9.1. To purchase Goods in the Online Store, the Customer provides the Seller with their personal data.
9.2. By submitting their personal data, the Client agrees to their processing by the Seller, including for the purpose of promoting Goods and services by the Seller, including consent to receive newsletters and other informational messages to the email address and sms messages to the phone number.
9.2.1. If the Client does not want his / her personal data to be processed, he / she must inform the Seller about this. In this case, all information received from the Client is deleted from the Merchant's client database.
9.3. Use of information provided by the Client and received by the Seller.
9.3.1. The Seller uses the following information:
- to fulfill their obligations to the Client;
- for evaluating and analyzing the Site's performance;
9.3.2. The Seller has the right to send advertising and informational messages to the Client.
9.4. Disclosure of information received by the Seller.
9.4.1. The Seller undertakes not to disclose the information received from the Client. It is not considered a violation for the Seller to provide information to agents and third parties acting on the basis of a contract with the Seller in order to fulfill their obligations to the Client.
9.4.2.Disclosure of information in accordance with reasonable and applicable legal requirements is not considered a violation of obligations.
9.5. The Seller is not responsible for the information provided by the Client on the Site in a publicly accessible form.

10. Other terms and conditions
10.1.The law of the Russian Federation applies to relations between the Client and the Seller.
10.2. If the Client has any questions or claims, they should contact the Seller's customer service by phone or via the feedback form on the Website. The parties will try to resolve all disputes that arise through negotiations, and if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
10.3. The court's recognition of the invalidity of any of the terms of this Offer does not entail the invalidity of the remaining provisions of this Offer.
10.4. Claims on the quality of the Goods are accepted at the address of the Seller's location.


11. Seller's banking details
Individual Entrepreneur Zavozin Maxim Igorevich
OGRNIP 322774600401752
TIN 770370136916